Who owns our data?
Your school does. You can export it at any time, and if you leave we give you a full copy and then delete it from our servers.
Do parents need to install an app?
No. SkoolMate works in the browser on any phone, tablet or computer. Parents get an email invitation and choose their own password.
Can parents pay online?
Not yet. Payments are recorded by the bursary (cash, bank transfer, card, cheque or mobile money) and the parent gets an emailed receipt straight away.
Can teachers see school finances?
No. Teachers see their own classes, registers and report cards. Each role sees only what you allow it to.
What if a payment is entered by mistake?
It is voided with a reason, not deleted. The receipt is marked VOID, the balance and plan update, and the audit log shows who did it and when.
We use spreadsheets today. How do we start?
Setup covers your fee structure, payment plans, staff accounts and letterhead, and we help you bring in your students and families. Teachers can upload marks from an Excel template.
Can we use our own web address?
Yes. SkoolMate runs at an address on your school's domain, such as skoolmate.yourschool.edu.jm, with a security certificate.